Instructional Design: ADDIE, SAM, backward design, TDD, storyboarding, microlearning, blended learning, ILT design
eLearning Development: Articulate Rise 360, Storyline 360, SCORM 1.2, xAPI/Tin Can, branching scenarios, rapid eLearning
Adult Learning Theory: Andragogy, UDL, situated learning, Bloom's Taxonomy, cognitive load theory, performance-based objectives
Evaluation & Measurement: Kirkpatrick 4-Level, pre/post assessments, learner analytics, ROI measurement, L1-L4 instruments
Analysis: Needs analysis, root cause analysis, gap analysis, audience analysis, performance consulting, SME collaboration
LMS & Accessibility: Canvas, Blackboard, D2L Brightspace, Moodle, SCORM/xAPI tracking, WCAG 2.1 AA, 508 compliance
Project & Stakeholder Management: Instructional design project management, change management, cross-functional stakeholder alignment
Tools & Technology: Canva, Camtasia, Google Workspace, Microsoft 365, Notion, Zoom/Webex facilitation, HTML/CSS basics